Eterna Medical Group

Privacy Policy – Eterna Medical Group

Who we are

Our website address is: https://eternamedicalgroup.com.
Eterna Medical Group is a medical and aesthetic clinic in Las Vegas, Nevada, committed to protecting your privacy and the confidentiality of your information.


Information we collect

When you use our contact form, we collect:

  • Full name

  • Phone number

  • Email address

We do not collect medical history, payment details, or sensitive personal data through our website.


How we use your data

The personal information you provide is used only to:

  • Respond to your inquiries

  • Contact you regarding the services you requested

  • Follow up on appointments or consultations you have expressed interest in

We do not sell, rent, or share your data with third parties for marketing purposes. Your information is shared only with essential service providers (e.g., hosting, email) to operate our website, or when required by law.


Cookies

Our website uses cookies to improve functionality and user experience.

  • If you fill in our contact form, your browser may store cookies so your details are remembered for future submissions.

  • If you visit our login page (admin access only), a temporary cookie will check if your browser accepts cookies.

  • These cookies do not store personal data and are deleted when you close your browser.


Embedded content from other websites

Some pages on our site may include embedded content (such as Google Maps, YouTube videos, or images). Embedded content from other websites behaves as if you visited those sites directly.
These external sites may collect data about you, use cookies, and track your interaction with the embedded content.


How long we retain your data

Information sent through our contact form is stored only as long as necessary to respond to your request and follow up if needed. In some cases, records may be retained for compliance with legal requirements.


Your rights over your data

You may request:

  • Access to the personal data we hold about you

  • Correction of inaccurate or outdated data

  • Deletion of your personal data (unless retention is required by law)

To exercise these rights, you can contact us via the contact form on our website or call the phone number listed on our site.


Where your data is sent

Messages sent via our contact form may be processed through our secure email service. This ensures delivery and security of communication.